FAQ

If your available balance is lower than the required trade amount at the moment of activation:

• • The order will be cancelled
• • You will receive a notification in the terminal window

• You can have up to 30 active Pending Orders at the same time

If the limit is reached, new orders cannot be placed.

Yes, Pending Orders are stored on the server and remain active even if:

• • You log out
• • You close the browser
• • You lose internet connection

Yes.
The functionality works identically to the real account.

A Pending Order is a trade that opens automatically when the market reaches a price level or time specified by you.

The trade is not executed immediately. It becomes active only when the defined conditions are met.

The platform supports the following types:

Price-based Order
• The trade opens when the asset cross the specified price.
Time-based Order
• The trade opens at the selected future time.

• 1. Select an asset
• 2. Select “Pending Order”
• 3. Set trigger price or execution time
• 4. Enter trade amount
• 5. Choose trade direction (Higher/Lower)

Yes, before activation you can:

• • Change the trigger price or execution time depending on the order type
• • Change trade amount
• • Cancel the order completely

No, only earned through trading ($100 volume = XP).

One of 3 required conditions. Minimums:

• • Bronze: $20
• • Silver: $200
• • Gold: $600
• • Platinum: $1100

Yes, withdrawals don't affect the level. Total deposits count, not balance.

Yes, all deposits in the period count.

Bronze requirements:
• Deposit: $20
• Volume: $70/month
• Trades: 20/month
• Reward: $2.5 risk-free

Silver requirements:
• Deposit: $200
• Volume: $300/month
• Trades: 70/month
• Reward: $5 risk-free

Gold requirements:
• Deposit: $600
• Volume: $1200/month
• Trades: 250/month
• Reward: $20 risk-free

Platinum requirements:
• Deposit: $1100
• Volume: $4300/month
• Trades: 700/month
• Reward: $50 risk-free

Total of all your stakes, regardless of profit/loss.

A rewards program with 5 levels (Starter, Bronze, Silver, Gold, Platinum). Higher levels earn more XP per trade and instant risk-free rewards.

• • Starter — initial level (deposit <$20)
• • Bronze — $20 deposit, $70 monthly volume, 20 trades
• • Silver — $200 deposit, $300 monthly volume, 70 trades
• • Gold — $600 deposit, $1200 monthly volume, 250 trades
• • Platinum — $1100 deposit, $4300 monthly volume, 700 trades

Meet all 3 requirements simultaneously in a month:

• 1. Minimum deposit
• 2. Minimum trading volume
• 3. Minimum number of trades

Instant risk-free trade upon reaching a level:

• • Bronze: $2.5 risk-free
• • Silver: $5 risk-free
• • Gold: $20 risk-free
• • Platinum: $50 risk-free

Yes, if you don't meet the requirements in the next period. Your earned XP remains.

Current month plus the next month after achievement. Example: level reached May 15 → active until June 30—new users: from registration until the end of next month.

A platform marketplace where you can exchange your XP for risk-free trades and bonuses

Platform currency earned from trading. Spend in the Rewards Store on risk-free trades or bonuses.

Automatically, for every $100 trading volume, you get XP:

• • Starter: 100 coins (x1.0)
• • Bronze: 110 coins (x1.1)
• • Silver: 120 coins (x1.2)
• • Gold: 130 coins (x1.3)
• • Platinum: 140 coins (x1.4)

Immediately after completing a trade of $100+ volume. Spend it right away if you have enough.

No, but exchange them for risk-free and bonuses in the reward store

No, XP stays in your account until spent.

No, levels require meeting conditions: deposit, volume, and trades.

Binolla is a trading platform. Start your journey to the world of trading with the most advanced technology on the market of online platforms.
Begin practicing digital assets trading using our demo account.
The demo account is free, and only requires a registration on the platform.

There are no guarantees as for the amount of your profit, it all depends on you. Trading in general involves high risks - you can earn, as well as loose all your investments. Do not invest more than you can afford to lose.

No, as demo account is a simulation of the real trading, where you use virtual funds. You cannot withdraw funds from demo account.

Yes, as until the registration is completed, the functions of the platform will not be available.

After registration 2 types of accounts will be available simultaneously - demo account and real account. To trade on real account you will need to top up your balance and switch to the corresponding account type in the platform menu.

If the balance of your demo account is depleted, you can top it up with virtual funds for free, using the drop-down menu. You cannot top up demo account with real funds.

You can top up your balance using any option available for your region in the "Top up" section. The list of these options may change. You can see all the currently available options in the corresponding section on the platform.

Withdrawals are available in the corresponding section to clients whose accounts have been verified. You can withdraw funds with the same option you used to top up your balance - this is the requirement of the AML policy.

You can find all currently available deposit options in the "Top up" section on the platform. The list of the available methods may change based on the region you are at.

You can withdraw with the same method you used for topping up your account. The list of the available options may be found in the "Withdraw funds" section on the platform.

The minimum amount depends on the method you choose.
Many options have a minimum of 10 USD.

Our platform does not charge any fees. However such commission charges may be taken by the payment system you choose.

You can change the account's currency using your account menu on the platform.

The status of your withdrawal request may be seen in the "Operations" section in your profile on the platform. In this section you see the list of both your deposits and withdrawals.

Processing of withdrawal requests from our side usually does not take more than one hour. However this term may be extended up to 48 hours. And the time to transfer funds to your account depends on the financial provider and may vary from 1 hour to 5 business days. We cannot accelerate the processing time on the side of the financial provider.

To be able to withdraw funds, you need to complete the account verification procedure.
You would be asked to upload the required documents, and then you will need to wait until the files are checked by our specialists.

You cannot change your name (or other personal information), after submitting the data for registration.

Important (!) Please make sure you provide your real name and be careful when entering the data.

In case the name is misspelled, or other data needs to be fixed - please contact the support, and our operators will update the information (if appropriate).

Please use the option to restore the password on the login page

You cannot change your email address.
(!!) Please be careful when adding your personal data on registration.

No, this is prohibited. You can only have one active account.
In case your account has been closed for violation of the platform rules - you are not allowed to register new accounts. Such accounts will be banned as well.

There is the option to close your account in your profile.

No, as this is a violation of the platform rules.
The owner of the account may not transfer the login data or provide access to the account for trading to anyone else.
Please be aware of scammers, and keep your personal information safe.

We strongly recommend to set stronger passwords (using upper and lower case letters, digits and symbols) from the start, so it would be hard to guess. Don't use the same login data (email address, password) accross multiple websites, and never transfer your login data to third parties.
We remind you that it's your personal responsibility to keep your personal data safe.

Account may be closed by the owner (or by a person who has the login details - we remind you that transferring access to your account to third parties is prohibited).

Or by the management of the platform for violation of the rules (which are publically available at all times - please read them through carefully before you start working on the platform).

Yes, if there are no other active accounts registered by you on the platform - you are free to open a new account using the same personal data and documents.

Checking of the files is carried out by our specialists in order of arrival of the documents.
We are doing our best to verify files on the same day, but in certain occasions, the check may take up to 5 business days.
If there are any issues, or additional files need to be provided - you will be notified at once.

Bonus funds are extra funds on your account that increase the amount available for trading. They're kept separate from your real money and act as an additional resource: trade, meet the conditions, and your bonus turns into real money.

No. To turn a bonus into real money, you need to meet the trading volume requirement (wager). Once you do, the bonus is converted to your real balance, which you can withdraw.

It's the total volume of your trades. The full amount of each trade counts toward the volume — no matter whether you're trading with real or bonus funds. Once your volume reaches the target, the bonus is unlocked.

Through Cash Out — moving the bonus to your real balance always requires your action. When you reach a volume milestone, the Cash Out button becomes available: you click it, and the corresponding part of the bonus is transferred to your real balance. Nothing is transferred automatically.

It's the way to take your bonus once you reach a volume milestone: reach 50% of the volume → you can take 50% of the current bonus balance; reach 75% of the volume → you can take 75% of the current bonus balance; reach 100% of the volume → you can take 100% of the current bonus balance (the entire remaining bonus). In every case, the transfer works the same way: click the Cash Out button, and the amount is moved to your real balance. Cash Out is a one-time action: once you use it, the bonus is closed. If you cash out at 50% or 75%, the remaining part of the bonus is forfeited. If you cash out at 100%, you take the entire remaining bonus, so nothing is lost. If you don't use Cash Out at an intermediate milestone, that's fine — the bonus keeps working toward the next milestone.

The maximum withdrawable amount is three times your initial bonus. If the bonus grows beyond this limit, you'll receive up to the limit, and anything above it is forfeited.

Each bonus is active for 45 days from the moment it's credited. If you don't meet the volume requirement within that time, the bonus is forfeited in full. Your real balance is not affected.

Yes. You'll get notifications 7 days, 3 days, and 24 hours before expiration, as well as when a bonus expires or is converted.

Yes, there's no limit on the number. Each bonus works independently: it has its own volume requirement, its own lifetime, and its own progress.

If a trade is opened with real funds, profit and loss go to your real balance. If bonus funds are involved, the result is split across the sources in proportion to their share of the trade.

Your real balance is used first. If it's not enough, the remaining amount is drawn from your bonuses in proportion to their size.

If you create a withdrawal, all of your active bonuses are cancelled. Bonus funds and their progress are forfeited, so make sure you've completed your volume requirements (or used Cash Out) before requesting a withdrawal.

The promo code's own validity period doesn't affect bonus funds that have already been credited — they follow their own 45-day lifetime.

The Mystery Box is a promotion that rewards registered users with random prizes after depositing $50 or more. These prizes may include bonus funds, cash rewards, or risk-free trades, providing added value to your trading account. It’s a straightforward way to boost your trading potential, ideal for both new and experienced traders looking for “trading bonuses 2025.”

To claim your Mystery Box reward, follow these steps:

• 1. Make a Deposit: Fund your account with at least $50 using any supported payment method (e.g., bank transfer or e-wallet).
• 2. Open the Box: After a successful deposit, a deposit status modal will appear. Click “Open Box” to view an animation revealing your prize. If the modal closes, navigate to the “Mystery Box” tab in your account dashboard.
• 3. Use Your Reward: Click “Start Trading” to apply your prize. If your deposit is still processing, you’ll receive a push notification (“Mystery Box is ready!”) when it’s available.

The Mystery Box offers a variety of prizes, randomly selected using a certified system:

• • Bonus Funds up to 100%. Receive extra funds based on your deposit size.
• • Cash Rewards up to $2000. Real money added to your account, withdrawable after meeting terms.
• • Risk-Free Trades: Place trades without risk—if the trade loses, your stake is refunded.

Yes, you can receive one Mystery Box per qualifying deposit of $50 or more. To stay informed about new opportunities:

• • Visit the “Promotions” section in your account.
• • Enable push notifications for updates on campaigns.

There are no fees for opening a Mystery Box or receiving prizes.

If you encounter problems with your Mystery Box, try these steps:

• 1. Verify Status: Check your Operations history for deposit and reward details.
• 2. Contact Support: Reach out via 24/7 live chat or the in-app support form, providing your account ID and deposit information.

Yes, the Mystery Box is both safe and fair, using a certified random number generator (RNG) audited by independent authorities to ensure unbiased prize selection. Trading carries inherent risks, and losses may exceed deposits, so only use funds you can afford to lose. Full details, including bonus terms, are available in the Bonus Agreement.

This FAQ, updated for autumn 2025, covers the essentials of the Mystery Box promotion. For further assistance, contact our 24/7 support team. Happy trading!